169 Decatur Rd, McDonough, GA 30253
RAM-Tech PC Solutions, LLC
Two members of the Eason CPA team working at a laptop

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Industries

CPA and Accounting IT Support

Client financial data, tax season load, and the security expectations that come with holding both.

Accounting firms hold the financial life of every client they serve, which makes them a target and makes their obligations serious. Then tax season arrives and the whole environment has to handle several times its normal load without slowing down.

Most of our accounting clients come to us for two reasons: they need the security posture their clients now ask about in questionnaires, and they need the systems to stay fast in February, March and April when there is no room for a bad day.

The questionnaire problem

More and more of our accounting clients are being sent security questionnaires by their own clients, particularly the larger ones. Those forms ask specific things: is multi-factor authentication enforced, are backups tested, is there an incident response plan, when was the last risk assessment.

Answering honestly is easier when the answers are yes. We put those controls in place and keep the evidence, so responding to a questionnaire is a matter of pulling the documentation rather than a week of scrambling and hoping nobody asks a follow-up.

What we handle

What cpa and accounting clients need from us.

Client data protectionEncryption, access control and round-the-clock watch on the data you are trusted with.
Tax season capacitySystems sized and tested for peak load before peak arrives.
Secure file exchangeA proper portal rather than documents emailed back and forth.
Application supportTax and accounting software kept current and working together.
Multi-factor everywhereOn email and remote access, which is what most questionnaires ask for.
Retention and archivingRecords kept as long as your obligations require, and findable.
Getting started

What working with us looks like.

No long procurement cycle and no surprise transition. Four steps from first call to fully supported.

01

Free consultation

We look at what you are running today and tell you where the risk actually sits. No obligation attached.

02

Assessment

We document the network, the devices, the backups and the gaps, so the plan fits your setup and not a template.

03

Onboarding

We take over proactive support, updates and the help desk. The handover is planned around your hours, not ours.

04

Ongoing support

Help desk and proactive support day to day, with a technician on site whenever remote is not enough.