Our Team
Morrelle McCrary
Business Development
Morrelle spearheads Business Development for RAM-Tech PC Solutions, a professional computing solutions company based in Henry County, Georgia. His commitment to a business-driven approach and a team of skilled consultants, creative web designers, and technical support staff have built the company’s reputation for delivering client satisfaction.
Morrelle launched his IT career in leadership roles at FirstBank and as a network engineer at Dixon Hughes PLLC, where he experienced the critical demands of maintaining optimal technology systems. Today, he leverages this expertise to forge strong relationships with clients while addressing and resolving their network and IT challenges. His hands-on approach ensures that RAM-Tech clients receive the personal attention necessary to achieve tangible results.
Active in his community, Morrelle has been an influential member of the Henry County Chamber of Commerce for many years, currently serving as Chair-Elect. Passionate about community service, he understands the importance of outreach and is dedicated to making a positive impact. This dedication is evident in his role as Chairman of the Board of Directors for Crosswalk USA, a non-profit organization in Henry County devoted to assisting at-risk youth, and his volunteer work with the Main Street McDonough program. In this capacity, he serves as chair, representing the advisory board to the Mayor and Council and supporting the business community.
Camron Leatherwood
Vice President
Camron Leatherwood is the Vice President of RAM-Tech PC Solutions, based in Stockbridge, GA. With over a decade of experience as a Systems Administrator, Camron attended GA Perimeter College, where he honed his technical skills. Specializing in troubleshooting and root cause analysis for various IT-related issues, he excelled at everything presented. He was promoted to Vice President after exemplary years of service as a Support Manager.
In this role, Camron oversees the organization's productivity and mentors team members in the latest best practices in the IT industry. When he's not steering his team towards excellence or diving into complex technical challenges, Camron is an avid fan of all Atlanta sports. He enjoys quality time with his wife, Kasey, and their daughters, cherishing the moments away from the busy tech world.
Micheal Stephens
Operations Manager
Micheal has been working in the IT field since 2007 but has loved anything related to technology since his grandfather purchased his Tandy 1000 HX in the late 1980’s. Micheal has worked for two financial institutions holding the titles of IT Specialist and Information Technology Manager before joining RAM-Tech PCS in 2012.
Micheal's responsibilities include quotations, technical presentations, demonstrations and network testing for customers; proof-of-concept testing to validate customer requirements, network designs and network deployments; evaluating performance, scaling, security and interoperability testing; design guidelines recommending improvements to customers; provide feedback to product management, engineering and other technical teams and ownership of issues and questions.
In his spare time Micheal enjoys playing video games and watching NASCAR. We often call Micheal "Uncle Si", because he always has some Southern Georgia sweet tea in his hand. He lives in McDonough with his wife and 2 children.
Nikki Williams
Account Manager
Nikki Williams is a hard working self starter who has a proven ability to pick up the phone, identify potential key clients, build relationships and close new business opportunities.
Nikki is a well-organized individual who is willing to take full responsibility for issues such as; managing accounts, customer service and revenue generation. She is persistent in her drive for improvement and has an impressive track record of bringing in new business.
She currently oversees the management of over 200 corporate accounts. Familiar with relationship building, she is able to maintain a good team spirit and liaise effectively with Healthcare Partners, Legal Partners and Financial Partners.
When Nikki isn't at work with a bunch of IT guys, she enjoys time with her two children. Nikki is a food nut and loves cupcakes and chocolate dipped pretzels. If you look in her desk drawer behind the files you can find many of her favorite snacks!
Kassandra Texidor
Senior / Level 2 Helpdesk Engineer
Kassie is an IT Support Specialist for RAM-Tech PC Solutions in McDonough, Ga. She is responsible for running diagnostics, completing software installations and hardware setups, providing remote support, and delivering a great customer experience.
Kassie graduated from Georgia Tech and Clayton State Universities earning Bachelors’ degrees in Computer Engineering and Computer Science. She comes with 4 years of customer service experience from working retail while attending school. When she is not glued to a computer, she enjoys sketching, sculpting, and spending time with her family.
Elizabeth Henderson
Administrative Assistant
Elizabeth is Morrelle’s assistant. She is your liaison when you need to schedule an appointment with Morrelle. She is organized and works quickly to get customers on the calendar. Elizabeth graduated with a BSFCS from the University of Georgia with a focus in marketing, advertising, and promotions in 2006. Prior to working at RAM-Tech she assisted a team of ENT doctors at their Conyers, Covington, and Greensboro locations for 10+ years.
When Elizabeth isn’t working, she is at home caring for her two sons, completing her list of to-dos, and spending time with her husband, Thomas. They love spending time together as a family of 4 and visiting with their extended family and friends. But first and foremost, she loves her Lord and Savior and is thankful for all the many blessings that He has given her!
McKenna Wiggins
Assistant Account Administrator
McKenna is the Assistant Account Administrator for RAM-Tech PC Solutions. She is responsible for answering phones and assigning tickets to help make sure client needs are promptly met. She brings her 3 years of customer service experience to the team and is a world class multitasker. McKenna loves a good challenge, and that’s why she fits in perfectly here RAM-Tech, where she can grow and cultivate new skillsets.
McKenna spent 5 months in London where she studied photography and ministry and is currently working on a degree in Marketing at Clayton State University. She is an active member of McDonough Christian Church, serving in student ministry and with the technology team. When McKenna is not multitasking at Ram-Tech she’s most likely painting and hand-lettering as well as spending time with her large extended family.
Leslie Dewey
Customer Care Agent
Leslie is the Customer Care Agent for RAM-Tech PC Solutions. She is responsible for answering phones, making and assigning tickets, and helping wherever needed. She brings ten years of customer service experience to the team. She is eager to learn more and hopeful to grow her career in IT.
When Leslie is not on the clock, she is busy being a wonderful mom to her 9-year-old son, Remington. They enjoy watching movies, playing cards, and playing with their 2 dogs.
Steve Powell
Project Support Specialist
Steve came to RAM-Tech PC Solutions in April of 2022 after realizing retirement was not to his liking. Steve has enjoyed an IT career spanning over 35 years, starting first as a Computer Operator for National Service Industries, then First National Bank of Atlanta, as well as a 12-year career with Coca-Cola IT Services. After leaving Coca-Cola, Steve began working as an independent contractor providing IT Project Management for a diverse list of organizations that include ESPN, Sony, Lufthansa, Net Health, Lurie Children's Hospital in Chicago, and Baptist Health of Jacksonville.
In his down time Steve enjoys reading, cheering on the Georgia Bulldogs, and the Atlanta Braves. He and his wife Vickie are long time members of McDonough Christian Church and are often involved in various church activities.
Kassidy Cole
Helpdesk Engineer
Kassidy Cole is a dynamic individual with a passion for technology and a strong foundation in Cybersecurity. She has a degree in Cybersecurity and has honed her skills to navigate the ever-evolving digital landscape with precision and expertise.
Kassidy is a dedicated professional with a passion for delivering exceptional customer service. With years of experience in the field, Kassidy has honed her skills in understanding and addressing customer needs. Her commitment to ensuring customer satisfaction has earned her a reputation as a trusted problem solver and a go-to resource in customer service. Kassidy's friendly demeanor and proactive approach make her a valuable asset to any team, where she consistently goes the extra mile to exceed expectations and create positive customer experiences.
However, Kassidy's interests aren't limited to the virtual realm. She is also a fashion enthusiast who loves experimenting with style and staying on top of the latest fashion trends. But above all, her heart belongs to her family, and she cherishes spending quality time with loved ones.
Jacob Granger
Helpdesk Engineer
Jacob Granger is a highly accomplished customer service and tech support professional with a remarkable, nearly decade-long career. With five years of specialized experience in tech support working for Henry County Schools, Jacob has consistently provided exceptional service to customers and clients, resolving complex technical issues efficiently. His adaptability is one of his key strengths, allowing him to navigate the ever-evolving world of technology and provide innovative solutions to customers.
Jacob's dedication to his craft is unparalleled, as he consistently goes above and beyond to ensure customer satisfaction. He takes great pride in his work and is always looking for ways to improve his skills and knowledge, staying up-to-date with the latest trends and developments in the industry. Jacob's strong commitment to delivering outstanding customer service has earned him a proven track record of success in managing customer relationships, resolving conflicts, and consistently showing results.
His professionalism and expertise make him an invaluable asset to any organization.
Jacob's off-hours time is primarily spent with his family or gaming on his purpose-built PC and console collection. His truck is his prized possession, and he will always be found driving it in the real world and the latest simulators.
Clay Phillips
Helpdesk Engineer
As a dedicated helpdesk engineer, Clay thrives in the fast-paced world of IT support. With a keen eye for detail and a passion for problem-solving, Clay is committed to delivering exceptional service to clients, ensuring their IT systems run smoothly and efficiently. Leveraging 4 years of experience in the field to pair with his 11 years of customer service, Clay possesses a deep understanding of troubleshooting techniques, software/hardware configuration, and user assistance. Clay approaches every challenge with enthusiasm and professionalism, whether resolving technical issues or providing expert guidance to clients and users.
Clay enjoys spending time with his wife and son outside of work every chance he can. He loves all Atlanta sports and sports in general and can talk to you about most of them in some shape or form. Connect with Clay today for unparalleled helpdesk support and IT solutions.