Managed IT Services
Fewer Issues. Faster Support. Excellent Advice.
There are three outcomes every business should expect from their IT services:
- IT systems that work
- Fast and effective support
- Excellent advice on how to use technology effectively
When you have these three things, your IT services help your business grow. Unfortunately many businesses struggle because without these three things, your technology cripples productivity and prevents you from achieving your goals.
Businesses usually get to a point where they outgrow their IT services and infrastructure. Whether it is at 20 employees, 50 or 150, you need to have the right systems in place to support your business.
Here is how RAM-Tech PC Solutions, LLC achieve those three outcomes for our clients’ IT services:
IT Systems that Work
- A full IT plan from the initial onboarding
- 24X7 remote monitoring detects potential issues, prevents downtime
- Weekly maintenance prevents common problems
- A great backup and disaster recovery system protects your data
- Daily system checks eliminate surprises at the start of your work day
- Managed security prevents viruses and security issues, provides secure & reliable remote access
Fast and Effective Support
- Atlanta-based Help Desk to remotely solve issues
- Onsite support as needed
- Average Help Desk response time less than two hours
- Support for phones, tablets and computers
- 24X7 support as needed
- Develop and implement a full IT plan
- Quarterly proactive IT plan reviews
- Consulting on IT trends, new technology
- Purchasing advice for new hardware, software and other upgrades
- Projects to improve IT services and prevent issues
Find out more by scheduling a free consultation to see how we can help you achieve these three goals for your business.