A phone system should follow your people rather than tie them to a desk. VoIP gives you the features large companies have, at a price a small business can plan around, and it moves with you when the office does.
The failure mode worth planning for is the internet going down, because a broadband outage becomes a phone outage. We build in a secondary path and automatic failover so calls keep landing somewhere useful.
Moving without losing your number
The part that worries people most is porting. Your existing number moves across to the new system, and the switch happens at a time you choose rather than whenever the carrier feels like it. Old handsets keep working right up until the cutover.
We test the network first. VoIP is unforgiving of a connection that is fine for email but jittery under load, and finding that out after the phones are live is the wrong order. If your internet will not carry it cleanly, we will say so before anything is ordered.
What voip phone systems covers.
