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Get ready for the next wave of ransomware

The WannaCry and Petya ransomware attacks were a huge wakeup call for healthcare organizations to update their security software. Unfortunately, hackers evolve at an incredible rate, and they’ve developed a new ‘Locky-like’ ransomware strain that can catch many in the healthcare industry off guard.

Take better notes with Microsoft’s OneNote

Microsoft Word, PowerPoint and Excel form the foundation of most Office experiences. But there’s another application that doesn’t get its fair share of attention: OneNote. It’s severely underutilized considering how helpful it is, so we’re going to explain some of the basics.

What is Amazon AppStream 2.0?

Managing applications on-premise is expensive and inefficient. Today’s workforce is now more mobile than ever before, which is why businesses are investing in remote access solutions so their employees can access applications and documents whenever and wherever.

VoIP phishing: how scammers do it

Although many companies still use traditional phones, an increasing number rely on VoIP’s (Voice over Internet Protocol) multi-functionality, which allows employees to make voice calls, conduct video-conferences, and chat. Although many scammers send fraudulent emails to extort money or steal data from businesses, new ‘vishing’ campaigns are proving to be a more efficient way to scam.

6 CRM best practices you need to know

Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices.