A client recently asked me, “What mistakes do you see business owners making the most when it comes to IT and cybersecurity?”
Oh, where to begin…
After years of working with businesses of all sizes, the biggest mistake I see time and again is treating IT and cybersecurity as an afterthought.
The familiar blue icon of Skype has been a staple for online conversations for years. However, with Microsoft set to retire the platform on May 5, 2025, it’s time for businesses to look for other options. The good news? Business communication tools have evolved dramatically, offering a wealth of smarter, more integrated alternatives that can truly elevate how your team connects and collaborates.
AI (artificial intelligence) has come a long way from its early days of powering chatbots and automated emails. With Microsoft’s new Copilot Studio, the evolution continues through AI agents designed to function as digital coworkers that proactively manage tasks and offer smart solutions.
Companies are always looking for new ways to boost productivity, and artificial intelligence (AI) has become a key tool in achieving this goal. AI-powered employee monitoring software, often referred to as bossware, is transforming how performance is evaluated.
A recent analysis of the most damaging software attacks revealed that many cybersecurity guides overlook critical protections, leaving systems exposed to threats. However, developers can adopt practical steps to enhance their defenses significantly.
Mac users love the convenience of Siri for performing quick tasks or finding information. However, enabling Siri on macOS often comes with a privacy tradeoff: sharing your contacts and more with Apple. While this may not seem significant to some, it raises valid concerns for users deeply invested in safeguarding their personal data.
The line between employee communication tools and customer service platforms is starting to blur — and that’s a good thing. For small and mid-sized businesses (SMBs), combining UCaaS with CCaaS can lead to stronger teamwork, faster response times, and happier customers.
Microsoft will officially cease support for Windows 10 in October 2025, marking the end of an era for one of the most widely used operating systems. But there’s no need to worry just yet, you still have plenty of time to prepare. To help you navigate this transition, we’ve put together a straightforward guide to explore your next steps.
When it comes to online safety, HTTPS (Hypertext Transfer Protocol Secure) is your first line of defense. In this article, we explore how HTTPS helps secure your connection to websites, prevent data theft, and build trust in the digital world. Whether you’re banking, shopping, or just reading the news, understanding how HTTPS works can help you stay safe every time you go online.
If your company operates in the healthcare industry or works with related organizations, you’re likely familiar with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). But do you really know what being HIPAA-compliant means for your business? From avoiding hefty fines to keeping patient trust intact, this article unpacks the rationale behind the regulations and what your company can do to stay on the right side of the law.
