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Most companies have customer relationship management (CRM) software to help them keep track of contact information and purchase history. But having a large database is worthless if you’re not using it to build long-lasting relationships. To keep existing clients coming back and bring new ones in, follow these CRM best practices.

Mobile devices can’t accomplish everything that desktops and laptops can, but that doesn’t mean they’re not important to businesses. More and more employees are using smartphones and tablets to increase productivity and enhance collaboration. But before you adopt a mobile device policy, you must keep them safe from cyber criminals.

In an effort to build stronger relationships with major developers, Citrix worked with Google to get their virtual desktops running on Google’s cloud platform last month. This means certain Citrix products can be accessed by G Suite and Google Cloud users.

It’s very frustrating for businesses with hosted VoIP (Voice over Internet Protocol) to experience bad call quality. Hosted VoIP is supposed to be more advantageous than traditional phone or on-premises VoIP systems, but many providers still can’t seem to guarantee landline call quality when it comes to voice calls.

Microsoft delivers some of the best productivity tools for businesses worldwide. Office 2016 and Office 365 are the most popular software in the market today. And while both offer Word, Excel, and PowerPoint, there are some significant differences between each product.

Blockchain is the newest technology to fuel the Silicon Valley hype train. Everyone is talking about the wonderful things it can do, but few have explained how it works in layman’s terms. Stay ahead of your competition with a crash course in this new and exciting technology!
What is blockchain?
Although the technology was first associated with Bitcoin and other digital currencies, blockchain is not exclusive to the financial sector.

Computer threats have been around for decades. In fact, one of the first computer viruses was detected in the early 70s. Technology has come a long way since then, but so have online threats: Spyware, ransomware, virus, trojans, and all types of malware designed to wreak havoc.

Businesses that store and process large volumes of data need a highly organized storage and backup system. Although there are various ways to do this -- like keeping them on multiple devices or putting them on external hard drives and memory cards -- these are not very efficient and can also be misplaced.

Internet of Things (IoT) devices have become more popular with businesses in recent years. This is largely because they can keep track of large amounts of information, analyze data patterns, and streamline business processes. But as you introduce more internet-connected devices into the office space, you may be exposing your business to attacks.

Amazon Web Services (AWS) is one of the biggest names in virtualization and cloud computing. Its global network and intuitive platform have made it easier for customers to get more mileage out of their existing technology, and now AWS is offering even more powerful services.