FAQs

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Look for a company that offers responsive support, cybersecurity expertise, and a track record of working with businesses similar to yours. Bonus points if they’re involved in the community and understand the specific needs of McDonough-area businesses.

A local firm like RAM-Tech PC Solutions understands the unique needs of businesses in Henry County. You get faster on-site response times, more personalized service, and a partner who’s invested in the community — not just your contract.

At minimum:

• Cybersecurity protection
• Microsoft 365 or Google Workspace management
• Data backup and disaster recovery
• Compliance support (HIPAA, FINRA, etc.)
• On-site and remote tech support
• Network and Wi-Fi setup
• 24/7 live-answer service to escalate urgent issues to on-call staff

If your provider doesn’t cover these areas, you could be leaving your business exposed.

Ask these questions:

• Have you checked their Google reviews and BBB reviews?
• Are they insured and certified?
• Do they offer clear service agreements and pricing?
• Can they provide references?

RAM-Tech, for example, is the 2018 Henry County Chamber Business of the Year and works with businesses throughout McDonough and the surrounding area.

It’s essential. Your IT partner should provide layered protection, including:

• Endpoint Detection and Response (EDR)
• Email security and phishing protection
• Security awareness training
• SOC monitoring
• Data encryption and MFA setup

RAM-Tech specializes in helping businesses stay protected and cyber insurance ready.

Yes. If you’re in healthcare, finance, legal, or education, your IT company should understand and support your compliance requirements (HIPAA, FINRA, PCI, FERPA, etc.).

• We’re based right here in McDonough, GA
• We don’t speak tech jargon — we speak business
• Our team becomes your IT department, not just a vendor
• We focus on long-term protection and growth, not quick fixes

Schedule a free discovery call with us. We’ll review your current setup, identify risk areas, and show you what working with a true local IT partner looks like.

📅 Book a Discovery Call

We highly recommend SentinelOne or Managed Windows Defender for robust computer system protection. SentinelOne offers advanced endpoint security with its AI-powered threat detection and response capabilities. Managed Windows Defender provides comprehensive defense against malware and exploits. Both solutions deliver proactive monitoring and real-time threat mitigation, ensuring optimal security for your systems. Choose SentinelOne or Managed Windows Defender to safeguard your valuable data and maintain a secure computing environment.

We offer domain and web hosting servers as a service. Our affiliate company Yallhosting.com provides domain names, web hosting email and more. They will be able to assist and if you have any questions and you can contact us if needed.

In most business and home settings, we recommend the following:

• Intel i5 or greater, Generation 10 or higher
• 16GB of RAM or higher
• 256GB or larger solid state drive
• TPM (Trust Platform Module)
• Windows 11