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VoIP delivers big data to small businesses

Most of us have heard of the wonders that VoIP can provide to businesses, cheaper telephony, more diverse functionalities and increased mobility — but have you heard about the better access to customer data? As technology continues to connect us in new and exciting ways there is an endless supply of data to interpret. VoIP […]

Optimize daily usage of Microsoft Excel

Recent research by Burning Glass revealed that nearly 8 in 10 middle-skill jobs now require digital proficiency – and jobs that require digital skills pay an average of 18% more than those that don’t. Essentially, the more literate you are digitally, the more money you will make. This means paying extra attention in class (instead […]

Learn from this NFL team’s EMR fumble

News broke recently that the Washington Redskins reported a laptop stolen that contained thousands of medical records for NFL players. The trainer who was responsible for the laptop claims that it did not contain any HIPAA protected data, but the impact remains largely the same. Protected medical information is vulnerable to a host of exposure […]

Online community building for businesses

What do circuses, the Internet and Harry Potter fans have in common? They are all communities that house numerous individuals sharing experiences and showing support on a common interest that defies geographical limitations. The 21st Century is an age where information reaches thousands in mere seconds, and what that can do for your business is […]

The three types of client virtualization

According to a Research and Markets report, client virtualization is expected to drive continual growth in the IT sector. Long gone are the days of tedious one-on-one interaction between servers and systems, it is now time to embrace the automated and virtualized alternative. Mainly, there are three options and here they are: Presentation virtualization As […]

Threat alert: self-replicating ransomware

The worrisome rise of ransomware doesn’t seem to be slowing as Microsoft recently announced the detection of self-propagating iterations of the malware. With this evolution, it is essential for SMBs to update their understanding of this security threat in order to properly protect themselves. Keep reading to learn how ransomware is continuing to extend its […]

Healthcare trends you should follow

“We are living in a digital world, and healthcare practices need a URL”. If Madonna could change the lyrics of her 1984 classic to speak to the healthcare industry, she may have sang something like this. A URL is just one facet of the digital strategy that hospitals and private practices alike will need to […]

6 types of live video to engage customers

The speed and quality of internet connections continue to offer SMBs more opportunities for reaching customers and clients. One of the most recent innovations is live video streaming, an inexpensive and convenient way to increase your business value and diversify your services portfolio. It’s a huge and open-ended service, so why don’t we narrow down […]

Cloud attitude adjustments for success

Not every business owner who migrates to the cloud achieves great results. As much as the service is touted with words like “freedom”, “productivity” and “collaboration”, realizing the full benefits of these words is not a given. So if you’re thinking about transitioning to the cloud, how can you ensure you optimize the technology for […]