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Server overhaul: What to ask yourself before replacing your infrastructure

Replacing servers requires careful planning and consideration. It is important to ask yourself the right questions, such as the current state of your servers, your business needs, and how much you’re willing to invest in new hardware. By addressing these questions, you can avoid potential pitfalls and set yourself up for a successful server upgrade. […]

How VoIP features can turn on-hold time into valuable moments

Clients often have to deal with being put on hold during a phone call and greeted by dull music or repetitive messages that do little to ease the frustration of waiting. As a business owner, you can do several things to make this experience better for your clients. Enhancing the on-hold experience is not only […]

Microsoft Loop in Outlook and Teams: Streamlining communication and productivity

Microsoft Loop is a new tool that allows you to streamline your team’s workflows and make collaboration more efficient without switching between different apps. By using Loop in Outlook and Teams, you can keep all your conversations, files, and tasks in one place. In this article, we’ll show you how to use Microsoft Loop in […]

Surviving the unexpected: Why SMBs need a business continuity plan

No business owner wants to think about the possibility of a crisis that could halt operations, but the truth is that disasters can strike at any time. Whether it’s a pandemic, a cyberattack, or a natural disaster, unexpected events can significantly impact a company. That’s why it’s crucial to create a business continuity plan (BCP) […]

5 BYOD security tips every business should know

With the rise of remote work, bring your own device (BYOD) has become more prevalent, allowing employees to use their personal devices for work. But this flexibility introduces new security challenges for companies. The use of personal devices to access work-related data may expose sensitive information to potential threats. Therefore, it’s vital to take proactive […]

Level up your healthcare business with online scheduling

Is your healthcare practice still accepting and confirming appointments via email, phone calls, or in-person visits? The problem with manual appointment scheduling is that it can be time-consuming and prone to error. It can lead to double bookings and missed appointments, which can negatively impact your business. Fortunately, an online scheduling system can help address […]

Your guide to fixing network errors

Network errors can occur at any time, and it is essential to know how to fix them quickly to avoid any inconvenience. These errors can happen due to various reasons, and in this article, we will discuss some of the most common ones and how to resolve them. Error 404: Page Not Found Error 404 […]

Business VoIP: Tips to troubleshoot common issues

Many small- or medium-sized businesses could benefit from switching to Voice over Internet Protocol (VoIP) phone systems. But you can’t take advantage of the cost savings or improved efficiency without understanding how to use this technology properly and deal with the occasional issue. Here are some of the most common VoIP issues and how to […]

Collaboration in the digital workplace: Groups vs. Teams vs. Yammer

Are you looking for tools to help you communicate and share documents with coworkers? Microsoft 365 offers a powerful suite of options to choose from. By understanding the benefits of Groups, Teams, and Yammer, you can decide which platform best fits your needs. Whether you’re seeking an easy way to post updates and share files […]

Protect your business with a disaster recovery plan

No organization wants to experience the nightmare of losing valuable customer data, financial records, or confidential documents. Unfortunately, unless proper steps are taken to safeguard your business from these disasters, you may be unknowingly putting your data at risk of getting lost or compromised. Taking proactive measures and creating an effective disaster recovery plan (DRP) […]