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Voicemail, Do Not Disturb, and call recording are among the few reasons why companies choose VoIP services to solve their communication needs. However, there are features that can be overlooked by small businesses such as customizable hold music or in-call coaching, to name a few.

Has your computer been running slow lately? Are you getting a bunch of unwanted pop-ups? Then it’s possible your system’s security has been breached. Being able to identify whether or not your computer is infected with malware will allow you to quickly come up with antivirus solutions to protect your system.

Need help getting some work done? Fortunately, Microsoft constantly releases new Office 365 features that can help you get an edge on the pile of work sitting on your computer. Among some of the new Office 365 features, you can Skype over a document with your coworkers, plot charts into excel with ease, and even sign for a document electronically with any device.

We are no longer in the dark ages of Disaster Recovery. With the onset of cloud computing, DR has become more efficient and affordable than ever. Despite this fact, many business owners still cling to their medieval DR mindsets and myths that belong in debates among king Arthur and his knights of the round table.

Upgrading your hardware is an incredibly long, arduous and costly process. Fortunately, virtualization has become a popular, affordable and flexible solution to upgrade your network. However, before you start investing in virtualized systems, it’s important to consider the benefits and costs that come with this solution.

Spring is a time of new life. The buds on trees begin to blossom, baby duckling sightings become common, and that old laptop you stuffed in the back of your closet can be reborn...did we confuse you on that last one? Well, while Spring is usually thought of as a time for new life in nature, this year it can also be applied to technology - your laptop to be specific.

To monitor your employees, or not to monitor, that is the topic of this blog post today. If you’ve ever considered monitoring your staff’s online activities, you may’ve been lost as to whether or not it’s the right decision. So we’ve listed the pros and cons of doing it, and some tips to make it a success if you go through with it.

More and more small and medium-sized businesses are making the switch from on-premises SharePoint systems to cloud-hosted Office 365. If you’re one of them, it’s vital to ensure that you put in place adequate protection to counter the security challenges that come with the migration.

If you’ve managed to convince yourself that only large enterprises have the money to take advantage of Business Intelligence (BI), it’s time to think again. While it’s true that in the past you needed the help of pricey specialists to really delve into BI, these days a range of self-service tools mean that small- and medium-sized businesses can do much more by themselves.

Whether we’re using a laptop, a mobile phone or a tablet, communication has never been easier. Thanks to increasingly stable and fast internet connections, Voice over IP (VoIP) services have replaced phone calls as a cheap and accessible alternative.