Blog

Ways MSPs are empowering businesses amid a global crisis

To make it through the heightened economic uncertainty brought about by the COVID-19 pandemic, businesses are protecting their cash flows and focusing on their core competencies. Managed IT services providers (MSPs) are lending a hand, too — by empowering remote teams and helping small businesses leverage technology to keep operating despite the myriad challenges.

Researchers uncover new strain of Android malware

The Android operating system (OS) relies on an open-source code that allows users and manufacturers to modify their phones’ or tablets’ OSs. The problem is, Android’s open-sourced nature also makes it susceptible to cyberthreats. Recently, security experts found DEFENSOR ID — a new type of Android malware exploiting the system's Accessibility Services.

Work From Home: Revisiting Business Etiquette

Making a joke or sarcastic comment to someone via text, online chat, or email is different now. When we’re together in the office setting, we can “read” other cues to determine when someone is being serious or not. Tone won’t always translate effectively without accompanying body language such as facial expressions. You can use smiley emojis or playful gifs where appropriate, but it’s safer to be wary of jokes or comments that rely on tone to work.

Adding Accountability to Remote Work

Recently, COVID-19 has forced many businesses to transition quickly to working from home. Even bosses concerned about lack of control over absent employees had to make the change. Former opponents to remote work may have discovered the benefits of this approach. Employees certainly may have enjoyed the opportunity and want to keep doing it.

Boosting home Wi-Fi with wireless repeaters and access points

Fast, reliable Wi-Fi is a business necessity, whether you’re working in an office or at home. Now that more and more people are working remotely, having good home Wi-Fi is more important than ever. A wireless repeater device and additional access points may just be what you need to ensure a stable and lightning-fast wireless connection throughout your home.

What’s the difference between VoIP and VoLTE?

Voice over Internet Protocol (VoIP) has been around for quite some time. Businesses today prefer VoIP telephony systems over old landline phone system because the former has more features that are useful for day-to-day operations. But slowly gaining buzz is Voice over Long-Term Evolution (VoLTE). What is this new technology, and why is it gaining popularity?

To know the difference between VoIP and VoLTE, let’s first examine the older of the two technologies.

What’s new with Microsoft’s update channels

Companies that use Microsoft 365 usually want the latest features of the productivity suite's apps. However, not all companies want to receive updates at the same cadence. Whether you prefer to receive new app features ASAP or get them only once a month, there’s a way to customize your preferences, thanks to Microsoft’s update channels.

Does your company have a business continuity plan (BCP)?

Do you know why some small- to medium-sized businesses (SMBs) succeed while others fail during the first five years of operation? Poor leadership is one reason, the lack of capital is another. Another big reason is they didn't prepare for major disruptions, such as natural disasters and cyberattacks, that can bring their business to a grinding halt.

Secure your business printers to avoid getting hacked

To achieve foolproof cybersecurity, you must make sure that every endpoint is protected from threats. That means securing every network, every server, every computer — and every printer. Because they’re easily overlooked, print devices can be exploited by hackers and used as an entry point to steal or modify data.