In the healthcare industry, mistakes lead to misdiagnoses, improper medical treatment, and, inevitably, hospital readmissions. But business intelligence (BI) is changing that by equipping healthcare professionals with powerful real-time information.
At its core, BI software is all about data analytics.
Have you ever wondered where all those weird holidays come from? Like, who got to decide that April 23rd was National Talk Like Shakespeare Day? Or that Squirrel Appreciation Day would fall on January 21st? Or that the last Friday of every April would be National Hairball Awareness Day? An entire day to make sure that your feline friends aren’t spewing wet clumps of hair on to the floor seems like a waste of time, but do you know what isn’t? An entire month dedicated to cybersecurity.
Cybersecurity has long been paramount for businesses that utilize digital solutions, but it’s even more essential for today’s distributed workforces. As cloud and mobile technologies continue to prove their value, it’s important that you take proactive steps to manage and protect company mobile devices.
Like all business components, Voice over Internet Protocol (VoIP) systems have costs of ownership, or the direct and indirect costs accrued by a certain service or product. Understanding your VoIP’s total cost of ownership will help with your tech budgeting and more.
To address the challenges of the post-pandemic workplace, Microsoft has added several new features in Microsoft 365 that are aimed to improve the productivity of hybrid workers. Here are some of the new M365 updates you should be excited about.
Work seamlessly with Windows 365
Windows 365 is a cloud service that allows users to experience a more powerful and more agile version of Windows 10 or 11. Also called the “Cloud PC”, Windows 365 will enable you to access your entire PC — including personalized apps and settings — from any device.
A variety of untoward events can disrupt the operations of small- to medium-sized businesses (SMBs), including natural disasters or cyberattacks. These incidents can cause SMBS to lose revenue, or in some extreme cases, close permanently. Fortunately, having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster.
In 2003, the National Institute of Standards and Technology (NIST) stated that strong passwords should consist of upper- and lowercase letters, numbers, and symbols. However, the institute has now reversed its stance. Find out why and learn what their new recommendations are.
Health Insurance Portability and Accountability Act (HIPAA) regulations pertaining to IT have become much clearer over the past few years, but there are still a few areas in which your office might not be compliant. This isn’t necessarily because of negligence on your part, but rather a lack of understanding of the requirements.
These days, cyberattacks are inevitable for any and all businesses, regardless of size or sector. Businesses that use computers with outdated firmware are particularly vulnerable to an attack and all the security risks associated with it.
What is firmware?
Firmware is a basic type of software that is embedded into every hardware component in computers, computer peripherals (e.g., keyboards, mice), printers, mobile devices, and Internet of Things devices.
Is your customer service department lagging in terms of quality? If so, it may be time to review the call quality of your customer service representatives. One of the best ways to do that is to use your Voice over Internet Protocol (VoIP) system’s call recording feature.
