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Virtualization has become essential for business looking for better resource provisioning, easier IT management, less hardware, and lower costs. But virtualization is a complex and constantly evolving field, which comes with certain risks. One such risk concerns hypervisor security. What is a hypervisor and what are its risks? For those who don’t know, the hypervisor […]

VoIP has allowed businesses like yours to make and receive calls from anywhere, at any time. This enables employees to meet client demands promptly and improve customer satisfaction. One VoIP feature that can further elevate your customer service is call recording. #1. Improve customer service One of the most important reasons why businesses should always […]

Office 365 is the office productivity tool of choice because it has everything business users could possibly need. That said, most of them aren’t maximizing their Office 365 investment. That’s why we’re recommending some of the lesser-known and underused tools to help you work more efficiently. SharePoint SharePoint is the “communication sites” platform for building […]

Back in 2017, Equifax, one of the three major credit bureaus in the US, made a major security blunder that leaked millions of sensitive information, including Social Security numbers, addresses, driver’s license numbers, and credit card details. The company estimated that the data of 145.5 million people (almost half the US population) were exposed. But […]

Individual users find plenty to like about Amazon’s AI technology Alexa. It’s a great way to control smart home devices and perform small tasks like make shopping lists and answer phone calls. But Alexa also gets things done for business users, and here we’ll list some of the most useful. Create and manage to-do and […]

Google constantly strives to boost user experience by regularly updating their series of tools and applications. This time around, they added a new feature to Google Drive wherein users can add a comment directly on the ‘Preview’ pane of Microsoft Office files, images, and PDFs. Read on to find out how this can benefit your […]

Hospitals and clinics have been storing confidential medical files and patient data in highly protected servers. But unless patches are being installed, Spectre and Meltdown attacks could undermine the security of healthcare providers. Why is Spectre and Meltdown a big problem for healthcare providers? Spectre and Meltdown are security flaws in computer chips that give […]

Just because virtualization is an incredibly advanced and complicated technology doesn’t mean small businesses can’t get in on the action. As experts debate the merits of virtual desktops versus containers, all SMBs need are an elementary understanding of how virtualization works and an IT provider. We can give you both! What are virtual desktops? Imagine […]

VoIP, or Voice over Internet Protocol, is a telephony solution that allows users to make calls through any internet-enabled desk phone (hardphone) or software device (softphone). The type of business you run will determine which option is most suitable for you. What’s a hardphone? A hardphone is a desk phone that is connected to your […]

Microsoft is constantly updating and improving its Outlook email program, and some users struggle to keep up with all the new and exciting features. If you want to catch up on the latest productivity-enhancing tricks, this is the article for you. Clean Up your inbox No matter inbox how meticulously organized your Outlook inbox is, […]