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Breathe new life into your old PC

Don’t be so quick to dump that old computer! Despite being slow, clunky, and prone to crashes, your old desktop or laptop might just be perfectly usable — after a few light upgrades that will breathe new life into it and enable you to use it for other computing needs.

Will you put UPS in your network equipment?

When a power outage occurs, smart business owners use an emergency power system to keep workstations from suddenly shutting down. This prevents data loss and keeps computers operational. Connecting your networking equipment to an uninterruptible power supply (UPS) system will also keep your employees productive during a power outage.

Boost mobile security with virtualization

Mobile device security is paramount in today’s IT landscape. There are plenty of ways to be sure your employees are accessing data safely away from the office, but there is one solution we recommend considering: combining mobile security efforts with virtualization technology.

Benefits of using a VPN

While using a virtual private network or VPN isn’t a silver bullet to online privacy threats, it still offers crucial security benefits, especially if any part of your day involves using unsecured channels such as public Wi-Fi. Given its importance, how do you pick the right one and what factors do you need to consider?
What is a VPN?
The best way to describe a VPN is as a secure tunnel between your device and destinations you visit on the internet.

Work smarter with Microsoft’s Workplace Analytics

Did you know that Microsoft has Workplace Analytics, a program that allows managers to assess the productivity of their staff using data gathered from email, documents, calendar, and other Office 365 applications? It’s an improvement over MyAnalytics, which only allowed employees to view their own data.

Boost your revenue with thin and zero clients

When you have several money-saving options like cloud computing and managed services providers, you shouldn’t worry about IT spending. To further reduce costs, trade in your expensive desktops for thin and zero clients.

What are thin and zero clients?
Thin clients are stripped-down computers with minimum processing power and memory.

How AI can shape the future of VoIP

AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to VoIP telephony, and here's why.

Contact center operations
Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need for human intervention

For example, AI-integrated VoIP systems can determine a caller’s personality, mood, and queries so calls are routed to the agent best equipped to handle them.