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Have you seen folks wandering around downtown, staring at their phone like it was a map pointing them to a pot of gold? Or ordering pizza over a Facebook chat conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones.

Most people have always assumed that a landline from the established local telco is what their office needs, but the new reality is that you have options. Now you can choose to make calls over the internet with VoIP (Voice over IP) and enjoy convenience, simple set-up, and all the features you’d expect from a traditional phone system, for less money.

Have you ever wondered how sales teams spend their time each week? According to Salesforce, on any given weekday an average sales representative spends more than 70 percent of their time managing emails. Since they are spending more than half of their working lives in their inbox, wouldn’t it be ideal if their customer relationship management software can be integrated into it? A newly released add-on called Lightning for Outlook may just be the answer.

Virtualization is as complicated as it is beneficial to SMBs. The concept alone can take time to fully grasp and making it a reality at your company is even more difficult. However, Amazon Web Services needs to make the service as easy as possible if they expect to retain customers and increase their bottom line.

If an IT consultant told you that backing up data is one of the most important things for your technical team to do well, you’d probably nod in agreement. But what if they suggested that your dirty data requires cleaning prior to utilization? One simple adjective like “dirty” may give you pause, and there’s a handful of other terms about “data” that you may not recognize either.

In hi-tech environments like IT, aeronautics, and military weaponry, the term “paradigm shift” is a bit overused, often applied to changes that don’t really meet the true definition. But in healthcare it relates nicely as several developments marking fundamental, wholesale departures from the way things are done are poised to upend the current state of affairs.

Keeping your company data safe and secured is not an easy job, especially as cyberattack threats get more and more sophisticated every day. But fret not, there are a lot of simple solutions that can be achieved with almost any level of tech expertise.

Certain things should always come in pairs: shoes, glasses and computer monitors. While many would agree on the first two, the third not so much. The idea of working with two monitors strikes many as unconventional. Though sticking to familiar territory feels safe, safety isn’t enough to run a successful business.

Traditional mobile calling plans may not be heading the way of the dodo bird quite yet, but there is a viable threat to their existence. The challenge comes from VoIP, and while it’s only in its nascent stages, it is foreshadowing a dark future for Telecoms’ costly monthly plans, sometimes spotty call quality, confusing invoices, and questionable customer service.

Although WordPress is more secure than it used to be, outdated installations can be a potential threat to your website and the data that is hosted on the servers. In an attempt to shut down hackers before they can exploit vulnerabilities, the WordPress security team recently rolled out a new version that patches security loopholes and fixes several known bugs.