Integrating internal communication tools such as Unified Communications-as-a-Service (UCaaS) with customer-facing systems like Contact Center-as-a-Service (CCaaS) is rapidly gaining traction among businesses. This blog explores the key advantages of UCaaS-CCaaS integration for businesses and provides a guide to help companies successfully implement it.
As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade.
Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams.
At first, hanging on to old technology for as long as possible seems like a great way to stretch your IT budget. However, the cost of doing so is much higher than simply replacing the tech. Continuing to use old hardware and outdated software can cost your business in productivity, budget and security.
There are many common myths when it comes to cybersecurity, and, unlike harmless stories, these myths can leave you with gaping holes in your company’s cybersecurity defenses. Here are five common myths and the truth behind them.
Myth #1: It Won't Happen To Us.
There’s a common belief among small and medium-sized businesses that they are too small to be a target for attackers.
When it comes to protecting your business from cyberthreats, the basics still matter. A lot. In fact, according to IBM’s 2023 Cost Of A Data Breach Report, 82% of breaches involved data stored in the cloud, and most of them could’ve been prevented with simple, foundational safeguards.
Warning: Microsoft Will NO LONGER Support Windows 10 After October 14, 2025. While PCs operating on Windows 10 will still work after this official end date, Microsoft will no longer provide the free services that keep your device working properly and securely, such as security updates and technical support.
Cyberthreats are everywhere, and Macs are common targets. To keep your device and data safe, you need to choose the right anti-malware software. In this quick guide, we walk you through the most important features of antivirus solutions and provide recommendations on the top software options for 2025.
Do Macs need anti-malware software?
Macs are typically targeted less than other devices because macOS is built on a Unix-based system, which inherently offers robust security features.
VoIP systems offer businesses an affordable and efficient way to stay connected. Alarmingly, the risk of VoIP theft is growing as attackers hijack services and threaten business operations. Understanding this threat and how to protect your network is crucial for avoiding costly disruptions.
The global CrowdStrike outage in July 2024 served as a stark reminder of the fragility of our digital infrastructure. In response, Microsoft is undertaking a fundamental reinvention of its operating system with the Windows Resiliency Initiative. It’s a strategic overhaul designed to make sure Windows can withstand crises of similar scale and impact in the future.
